FAQ

TIEM currently offers four different styles:

• Slipstream (Cycling)
• Via (Cycling)
• Latus (HIIT/Training)
• Lynx (Cycling)

All cycling styles (the Slipstream, Via, and Lynx) are built with SPD cleat compatibility to clip into most at-home, studio, or road bikes. Although all three styles can be used for indoor or outdoor riding, the Slipstream and Lynx are designed with indoor cycling in mind, while the Via is designed to perform well in outdoor elements.

The Latus is our training sneaker, designed for all other cardio classes such as bootcamp, HIIT, tabata, boxing, etc. or everyday wear. With a strapping system that's built to support lateral movements, and our patented TIEMCORE technology, the Latus gives you the versatility to handle any workout off-the-bike.

All TIEM cycling shoes (Slipstream, Via, and Lynx) are compatible with the SPD cleat - sold on our website - which will clip into almost every at-home, studio, or outdoor bike. The SPD cleat is compatible with studios such as SoulCycle, Equinox, and many more. It will also work with many outdoor bikes as well. Just be sure to check that your pedals are SPD compatible.

If you have a stationary bike at home or a personal bike you ride outdoors that is not compatible with SPD cleats (such as a Peloton), it is very simple to switch the type of pedals used so that you are able to clip in with our shoes. We sell SPD compatible pedals if needed.

The Slipstream, Via, and Lynx are not compatible with a LOOK Delta cleat.

SPD cleats are sold separately. You may purchase them here.

We recommend having someone at your cycling studio or local bike shop install your cleats for you. They will have some expertise on where to align the cleats and how tightly they need to be fastened. But if you are planning to install them yourself, see our blog post for some tips.

The Slipstream, Via, and Lynx were designed specifically for cycling. We do not recommend running or high impact cardio in any of these styles. Cycling shoes are constructed with a rigid sole plate that is ideal for cycling, but not suitable for running (due to this lack of flexibility, driving a car in cycling shoes is also not recommended). That being said, our cycling shoes can be comfortably worn while off the bike to walk around a gym or for other low-intensity use.

The Latus is designed more specifically for your studio workout classes that entail movements like skaters, lunges, pivots, etc.

Although they can be worn for fitness classes with running components, we do not recommend using these shoes as your primary shoes to run long distances. Running shoes are developed specifically with forward motion in mind, while the Latus is developed for more lateral movement.

All of our shoes have a standard width, and fit true to size.

Slipstream and Lynx (Cycling) - We recommend a snug fit for cycling, and these style will stretch slightly as you wear them and break them in. So if you have a narrow foot or are in between sizes, we recommend sizing down.

Via (Cycling) - Again, we recommend a tighter fit for cycling, but this shoe will not have as much flexibility in the upper portion. So if you're between sizes or have a wider foot, we recommend sizing up.

Latus (Training) - This style should fit like a traditional sneaker or cross trainer, with some room in the toe area. We recommend ordering true to your traditional sneaker size.

Please see our size chart here.

Yes, we recently launched our Men's Slipstream Collection. So the Slipstream cycling shoe is now available in exclusive colorways in men's UK sizes 7 - 12.

TIEM will accept returns that have been sent back within 30 days of delivery. For exchanges, TIEM will provide a return shipping label at no charge on UK orders. For refunds you will need to return your item to us at your own cost. The cheapest way is via Royal Mail as a small tracked parcel.

To be eligible for a refund/exchange, your item(s) must be unused, in its original packaging, and in the same condition that you received it. Please note, for the Slipstream or Via: if you have installed an SPD cleat into your shoes, we cannot accept a return for any reason, even if the cleat is subsequently removed.

Click here to read more or to start your return/exchange.

Yes, as long as your cleats have not been installed and the item is still in its original packaging, we offer free exchanges within our 30 day return window on UK orders.

Simply follow our returns process and you'll be prompted to provide the new size/colour requested while processing your return.

We offer free UK shipping when the 3-4 working day service is selected, this is sent via a tracked Royal Mail service.

If you require a faster service, we offer a Next Working Day service at a cost of £5.95 and Saturday service at £10.

Shipping to most European countries is free, please see our shipping page for further details.

If you try to place an order and find that shipping is not yet available to your location, please reach out to us to let us know!

At tiemathletic.co.uk we ship to addresses in the UK and most European destinations. If you try to place an order and find that shipping is not yet available to your location, please reach out to us to let us know!

If you are in the States or another destination outside the UK or Europe, please visit tiemathletic.com